At Glonixstar, we aim to provide a smooth shopping experience. This Cancellation Policy explains how order cancellations are handled when you purchase from our website.
Order Cancellation by Customer
You may request to cancel your order under the following conditions:
1. Before Order Processing or Shipment
Orders can be cancelled before they are processed or shipped without any additional charges.
To request cancellation, please contact us immediately with your:
Full name
Order number
Reason for cancellation
If the order has not yet been processed, we will cancel it and issue a full refund.
2. After Order Has Been Shipped
If your order has already been shipped:
The order cannot be cancelled.
You may refuse delivery (if applicable).
Shipping charges may be deducted from your refund.
Return shipping costs (if required) may be your responsibility.
Please refer to our Return & Refund Policy for further details.
Digital Products (If Applicable)
If Glonixstar sells digital products or downloadable items:
Orders for digital products cannot be cancelled once the product has been delivered or accessed.
Cancellation by Glonixstar
We reserve the right to cancel any order in the following situations:
Product is out of stock
Payment is unsuccessful or flagged as fraudulent
Incorrect pricing due to technical error
Incomplete or incorrect shipping information
Suspected fraudulent activity
If we cancel your order, you will be notified and receive a full refund.
Refund Processing
If your cancellation request is approved:
Refunds will be processed through the original payment method.
Processing time may vary depending on your bank or payment provider.
Contact Us
For cancellation requests or questions, please contact us:
Glonixstar 📧 Email: glonixstar@gmail.com 📞 Phone/WhatsApp: +92 309 234 0045 📍 Address: Glonixstar Street No 01, House No 12, Rehman Colony Main Sui Gas Road Near Durani Chowak, Rahim Yar Khan, Pakistan
